Question 1

What types of eyewear can I buy at GlassesUSA.com?

Accepted Answer

GlassesUSA.com offers a full range of eyewear, including prescription eyeglasses, non-prescription glasses, sunglasses, and prescription sunglasses for adults and kids. We also carry contact lenses from leading brands, making it easy to get everything you need for your vision in one place.

Question 2

Does GlassesUSA.com offer free shipping?

Accepted Answer

Yes, standard shipping is free for all eyeglass, sunglass, and contact lens orders within the U.S. and Canada – no minimum required.

Question 3

Does GlassesUSA.com have tools or guides to help select the right frame shape for a face?

Accepted Answer

Yes, GlassesUSA.com offers interactive style guides, quizzes, and the Pairfect Match AI stylist to recommend frames based on facial features and personal taste.

Question 4

What payment methods can I use at GlassesUSA.com?

Accepted Answer

GlassesUSA.com accepts a wide range of payment options to make checkout quick and convenient. You can pay with Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay. We also offer flexible buy now, pay later services through Klarna and Affirm, so you can split your payment into manageable installments.

Question 5

Can customers scan their prescription using the GlassesUSA app?

Accepted Answer

Yes, the GlassesUSA app includes a Prescription Scanner that can extract prescription details from existing glasses. It is quick, easy, and accurate. Super handy for those who want to buy glasses online but don’t remember or can’t find their prescription.

Question 6

Are designer frames at GlassesUSA.com authentic?

Accepted Answer

Yes, all designer frames sold on GlassesUSA.com are guaranteed 100% authentic and sourced directly from authorized suppliers.

Question 7

Does GlassesUSA.com offer blue light filtering lenses?

Accepted Answer

Yes, customers can choose blue light filtering lenses that filter blue light emitted from screens and digital devices. These lenses help reduce eye strain, fatigue, and potential disruption to sleep caused by prolonged exposure to blue light. They are ideal for people who spend extended time on computers, smartphones, or other digital screens, providing clearer vision and increased comfort during digital device use.

Question 8

Can customers shop in-store at GlassesUSA.com retail locations?

Accepted Answer

Yes, in addition to online shopping, GlassesUSA.com operates physical retail stores in select locations. Customers can try on frames, get expert recommendations, and complete their purchase in person. Current retail locations include Long Island, NY; Orlando, FL; and Natick, MA.

Question 9

Is there a warranty on eyeglass frames and lenses from GlassesUSA.com?

Accepted Answer

That’s right. We have a standard 365-day warranty that covers manufacturing defects. When ordering, you can also add an optional extended coverage plan that may include protection against accidental damage and allow for one-time prescription changes within a set timeframe for additional peace of mind.

Question 10

How can I contact GlassesUSA.com for help or support?

Accepted Answer

If you need help with your order, prescription, returns, or finding the right pair of glasses, GlassesUSA.com offers customer support via live chat, phone, and email. Our friendly team is here to assist with anything from product questions to lens recommendations, so you can shop with confidence and ease.

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